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  • Fixing issues uninstalling AccountRight v19

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This information applies to MYOB AccountRight version 19. For later versions, see our help centre.


 

 

ANSWER ID:32597

Sometimes when you uninstall AcountRight, some components of the software are left behind. This can interfere with future AccountRight installations.

Running a registry cleaner will eliminate these remaining components, and this support note explains how to do this.

Log in as administrator

To use the registry cleaner provided below, log in to your computer as an administrator, or a user with administrator priviledges.

 

 

Using the AccountRight registry cleaner

The AccountRight registry cleaner removes the AccountRight registry entries that tell windows that AccountRight is installed. It does NOT remove any other registry entries.

To use the registry cleaner

  1. Right-click the following link and choose Save Target As (or Save Link As): AccountRight Registry Cleaner.
  2. Save the file to your Desktop.
  3. Double-click the downloaded file to run the installation key remover. A window will be displayed listing your installed MYOB products.
  4. Select your AccountRight product then click Clean Selected. The AccountRight regisrty entries will be cleaned.
  5. Restart your computer.

Registry cleaner not working?

Use the registry cleaner below for the AccountRight version you're trying to remove.

Right-click the applicable link and save the file to your Desktop, then double-click the downloaded file to run the registry cleaner. Don't forget to restart your computer when done.

AccountRight Standard v19

AccountRight Plus v19

AccountRight Premier v19

AccountRight Enterprise v19