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        <h4>ANSWER ID:22224</h4>
        <p>When <ac:link>
            <ri:page ri:content-title="Filing to the IRD"/>
          </ac:link>, the reason the EDF File is not being created is either:</p>
        <ul>
          <li>
            <div>you ran the first pay/s for the month with the PAYE period set to Monthly. This will have FIXED the PAYE period for reporting for the month, or</div>
          </li>
          <li>
            <div>on the 2<sup>nd</sup> or 3<sup>rd</sup> pay after finalising the first monthly pay, you changed the PAYE period (in <strong>Tools</strong> &gt; <strong>Options</strong> &gt; <strong>General</strong> tab) to <strong>Half Monthly</strong>. This change will not take effect until your first pay in the new PAYE period.</div>
          </li>
        </ul>
        <p>If you really need to have your pays operating as half-monthly, complete the following:</p>
        <ol>
          <li>
            <div>Restore your backup for the FIRST payroll in that month.</div>
          </li>
          <li>
            <div>Change the PAYE period to half-monthly.</div>
          </li>
          <li>
            <div>Finalise that first pay.</div>
          </li>
          <li>
            <div>Re-enter any pays following that first pay and finalise each one.</div>
          </li>
        </ol>
        <p>You will find that the pays are all now in the first period, in other words 1 - 15 of the month. You will be able to check they are correct by running the <strong>Pay Audit Trail</strong> report.</p>
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                    <ri:page ri:content-title="Payroll user guide"/>
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