ANSWER ID:36117

BankLink Practice

When importing or exporting transactions in BankLink Notes Online, the error message Error 301 interrupted may appear in BankLink Practice if there's a temporary network interruption. 

To fix this issue

1. Ensure all users are logged out of BankLink Practice.
2. Restart BankLink Practice.
3. Try importing or exporting from/to BankLink Notes Online again.

If the issue persists, you'll need to modify the BankLink Practice internet settings.

To modify the BankLink Practice internet settings

1. Ensure you have internet access (confirm this by opening a web browser and browsing to any website).
2. In BankLink Practice, click System > Start New Period > Download from BankLink Secure. A confirmation window appears.
3. Click OK to confirm. The Download Data window appears.
4. Click Settings.
5. Set the following options:
   • Select the option Use Advanced Internet Settings.
   • Select the option Use Microsoft Windows Internet Settings. If this option is already selected, deselect it.
6. If you have a firewall setting on your computer or network, refer to your IT Consultant to ensure that the correct settings have been applied under the Firewall Settings tab.
7. Click OK.
8. Try to re-import or re-export your BankLink Notes Online data.

If the error persists

1. In BankLink Practice, click System > Start New Period > Download from BankLink Secure. A confirmation window appears.
2. Click OK to confirm. The Download Data window appears.
3. Click Settings.
4. Select the option Use a Proxy Server.
5. Click Auto detect.
6. Click OK.
7. Try to re-import or re-export your BankLink Notes Online data.