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This information applies to MYOB AccountRight version 19. For later versions, see our help centre.
This error occurs if a required Windows file (MAPI32.dll) is missing from your computer. This can occur when software is removed or upgraded.
We've provided a tool below which will replace the missing MAPI32.dll file. Complete these steps on the computer you're trying to send emails from.
Follow the on-screen prompts to run the tool and fix your issue.
If you need to undo the changes made by this tool, double-click the file CheckMAPI.VBS to run the tool again. You'll then have the option to restore your original Windows settings.
Data file repairs
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