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https://help.myob.com/wiki/x/nAO7
ANSWER ID:9229
This error occurs if a required Windows file (MAPI32.dll) is missing from your computer. This can occur when software is removed or upgraded.
Solution
We've provided a tool below which will replace the missing MAPI32.dll file. Complete these steps on the computer you're trying to send emails from.
To replace the missing file
- Close all programs, including AccountRight.
- Right-click the following link and choose to save the file to your Desktop: MAPI Fixit Tool.
- Right-click the downloaded ZIP file and choose Open with > Windows Explorer. The contents of the downloaded file will be displayed; a single file called CheckMAPI.VBS
- Double-click the file CheckMAPI.VBS to open the tool.
Follow the on-screen prompts to run the tool and fix your issue.
If you need to undo the changes made by this tool, double-click the file CheckMAPI.VBS to run the tool again. You'll then have the option to restore your original Windows settings.
- When you're finished you can delete the downloaded ZIP file.
- Open AccountRight and you'll be able to email successfully.
