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https://help.myob.com/wiki/x/wgO7
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AccountRight Plus and Premier, Australia only
Payment limit
To change the maximum amount that can be debited from your nominated bank account over a month or a quarter, you need to be a Pay Super Administrator with a verified mobile number.
To change the Pay Super payment limit
- Go to the Pay Superannuation window in the Payroll command centre.
- Click Pay Super Settings.
- If you’re prompted to enter your MYOB account details, enter them now.
- Your current Pay Super details are displayed. Click Edit details.
An SMS code will be sent to your verified mobile phone number. - Enter the SMS code.
Note that the code will expire after 30 minutes. Click Resend code if your code expires. - You can now change the payment limit dollar amount.
Note that self-service changes to the Pay Super limit are limited to increases of up to $15,000 within a 90 day period. If you need to increase the limit by more, or change the frequency (Month/Quarter) you’ll need to use the Pay Super Change of Details form.
Other Pay Super details
If you need to change other Pay Super application details, such as your bank account, or users, you'll need to download the Pay Super Change of Details form, complete it and return it to paysuper@myob.com to process.
This form can be used to:
- change your Pay Super payment limit frequency (month/quarter)
- add and remove authorisers
- change the number of authorisers required to release a super payment
- change the bank account to be debited for your super payments.
If any user changes their name or email address, they will need to update their contact details themselves using the my.MYOB website. You don't need to return a Change of Details form.
If an authoriser or Pay Super Administrator changes their mobile number they need to update their details in my.MYOB, and you will also need to notify the Pay Super team using the Pay Super Change of Details form so they can verify the mobile number.
Need help?
Our Pay Super Team are here to help. Email paysuper@myob.com or call us on 1300 555 931.
FAQs
If you can’t see the Edit details button when you log into the Pay Super Settings page, it means you haven’t verified your mobile number. Look for an email from MYOB that asks you to verify your number. If you do not have the email, you’ll need to call us on 1300 555 931.
You won’t be able to make changes online if you can’t receive an SMS code. You’ll need to use the Pay Super Change of Details form instead.
The payment limit frequency can’t be changed online yet. If you need to change it, use the Pay Super Change of Details form instead.
You’ll need to download the Pay Super Change of Details form, complete it and return it to paysuper@myob.com to process.
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