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This information applies to MYOB AccountRight version 19. For later versions, see our help centre.


 

 

AccountRight Plus, Premier and Enterprise, Australia only

AccountRight 19.13 is the October 2016 compliance update and is now available. This update contains payroll tax tables which apply from 1 October 2016.

Upgrading to this version is a little different to previous AccountRight updates:

  • It's a full product download, not just an update.
  • AccountRight will be installed in a new program folder, such as C:\PlusClassic.
  • Your existing AccountRight v19 software, program folder and desktop shortcut will not be removed.
  • You will need to complete a few post-installation tasks.

This support note explains everything you need to do to get up and running with AccountRight v19.13. Some things you might not have done for a while (or never) so we'll take it step-by-step.

Create a backup

Before doing anything, we suggest backing up your data. In your company file, go to the File menu and choose Back Up, then choose the option to Back up all data. Save your backup file in a safe location.

Some of these tasks need to be repeated on all computers which use AccountRight, but others only need to be done once.

 

1. Install AccountRight v19.13

You'll need to install this upgrade on all computers currently using AccountRight v19. The easiest way to get the upgrade is through AccountRight.

  1. In your company file, go to the Help menu and choose Updates then Check for Updates. The Software Manager window appears and lists available updates.

    October 2016 compliance update? You can also download it by logging in to my.myob.com.au (subscription required). Go to the My Products menu and choose Downloads then click to download the AccountRight v19.13 installer. Double-click the downloaded file to start the installation.

  2. Click the AccountRight v19.13 upgrade and click Install. The software will be downloaded.

    Installing on multiple computers

    If you've got a slow internet connection and you don't want to repeat the download on each computer, select the AccountRight v19.13 upgrade in the Software Manager window and click Download Only. You can then copy the downloaded file to a USB stick and use it on multiple computers.

  3. When the download is complete, follow the prompts to complete the installation.
  4. When prompted to Register for Update Alerts, enter your 12 digit serial number and click Register for Updates. This ensures you'll be alerted of future AccountRight updates.

After installing you'll notice a new shortcut on your desktop. Use this icon from now on (if you like, you can delete you previous version's icon).

2. Upgrade your templates

If you edited any of the templates in your previous AccountRight version, you'll need to upgrade them for use in AccountRight v19.13. This includes:

  • customised forms
  • custom reports
  • personalised letters
  • graphics (such as your company logo or card images)
  • BASlink setup information

AccountRight has a handy assistant which upgrades these templates for you. You'll need to use this assistant to upgrade the templates on each computer which uses AccountRight.

  1. Click the Windows Start button and choose All apps (or All programs).
  2. Click to open the MYOB AccountRight Plus v19.13 folder (or Premier, Enterprise).
  3. Click MYOB AccountRight Plus v19.13 Templates Upgrade Assistant. The Assistant opens.
  4. Click Next. The folder path to your previous AccountRight version is displayed in the Source field. The Destination field displays the path to your new AccountRight folder, such as C:\PlusClassic.

    If your previous AccountRight version isn't found

    Click Browse and locate the folder where your previous AccountRight version is installed. Click the .exe file (for example Myob.exe or Myobp.exe) then click Open.

  5. Click Start. Your templates will be upgraded.

  6. Click Finish when complete.
     

The templates that were installed with AccountRight v19.13 will be backed up to folders beginning with the word “Old”. You can find these folders in your new AccountRight folder, such as C:\PlusClassic.

3. Upgrade your company file

You'll need to upgrade your company file so it works with AccountRight v19.13.

  1. Start AccountRight v19.13.
  2. At the Welcome window click Open your company file. A file browser window appears.
  3. Locate your company file. By default your company file will be in the program folder from your previous AccountRight version.

    If you're upgrading from...Your company file will be here...
    AccountRight PlusC:/Plus19
    AccountRight PremierC/Premier19
    AccountRight EnterpriseC/Enterprise19
  4. Click your company file then click Open.
  5. Sign on to your company file.
  6. Click Yes to the upgrade prompt.

  7. Click Yes to confirm the upgraded company file's name and location. Note that your upgraded company file will be saved in your new AccountRight program folder, such as C:\PlusClassic.
  8. Click OK when complete.

4. Load the tax tables

You need to load the tax tables in AccountRight v19.13 before you process your first pay in October 2016.

  1. Open your company file.
  2. Go to the Setup menu and choose Load Payroll Tax Tables. The Load Tax Tables window appears.
  3. Click Load Tax Tables.

To confirm you're using the latest tax tables, go to the Setup menu and choose General Payroll Information. The Tax Table Revision Date should be 1/10/2016.

  FAQs


Do I need to adjust my July - September pays?

No, the ATO has advised you don't need to adjust prior pays.

Learn more about this tax update on the ATO's website.

I've upgraded to v19.13 - why am I being asked to upgrade again?

If you're being prompted to upgrade your company file again, you're most likely trying to open your old (pre-upgraded) company file. Don't upgrade the file again. Instead, browse for your upgraded company file which is likely to be saved in your new AccountRight program folder, such as C:\PlusClassic.

Why is my AccountRight shortcut opening my previous version?

Make sure you're using the new AccountRight v19.13 shortcut to open the software. To avoid confusion, you might want to delete your previous AccountRight version's icon.

There's a couple of ways to ensure the shortcut is opening AccountRight v19.13 (and not your previous AccountRight version):

  • check the Welcome window when you start AccountRight



  • In your company file, go to the Help menu and choose About AccountRight.

Learn more about setting up AccountRight shortcuts

Can I open an upgraded company file in an earlier AccountRight v19 release?

No. Once a company file has been upgraded for use in v19.13, you won't be able to open it in an earlier AccountRight version.

Why can't I see my upgraded templates on other computers?

Your customised templates are stored on each computer which uses AccountRight. This means you'll need to upgrade your templates on each computer. See Upgrade your templates above.

Will this upgrade impact my 3rd party add-on?

Add-ons that use MYOB ODBC will continue to work with this release, but might need to be configured to use the upgraded file if it’s stored in a different location to the original company file.

For help configuring your data source, see Creating a Data Source Name (DSN) and test connection in ODBC Direct. Your add-on provider will also be able to help with this.

Why am I getting the error "Unable to open file" after upgrading?

If your company file is shared in a network, you'll need to make sure your new AccountRight folder (such as C:\PremierClassic) is fully shared for all users.

See Error: "Unable to open file" for information about sharing your AccountRight folder.

Why can't I see my customised forms after upgrading?

If you've upgraded your templates as described above but can't see your customised forms in AccountRight v19.13, there's a few things which could be causing this. For example, if your company file is shared in a network, you'll need to make sure your new AccountRight folder (such as C:\PremierClassic) is fully shared for all users.

See Unable to see a customised form for more details.