Page tree

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 9 Next »


 

 

Close

How satisfied are you with our online help?*

Just these help pages, not phone support or the product itself

0
1
2
3
4
5
Very dissatisfied
Very satisfied

Why did you give this rating?

Anything else you want to tell us about the help?

Some of the features described here are available only in AccountRight 2016.3.

If you want to slice and dice your cards list, use the Cards List’s grouping features.

Grouping enables you to view your cards list by card type, city, postcode, country, next contact date, identifier - in fact, you can group your cards by any column that’s available in the Cards List.

For example, you can group your cards by:

  • Country, State or Postcode to see your customers grouped by location.
    Grouping by country and state 
  • Last Contact or Next Contact to see who you need to get in touch with, based on when you last spoke to the contact, or your next contact date. The dates are sourced from your contact log entries.
    Grouping by last contact date 

Note that while you can group your cards by any column, some columns won't be appropriate for this purpose.

 

Grouping basics

Click the Group button to show or hide the group panel.

The Group button is only available in AccountRight 2016.3. If you're using an earlier version, right-click a column header and choose Show Group By Box.

Now you can drag any column headers into the panel to organise your list of cards into expandable and collapsible groups.

You can drag a header from a column that's already been added to the Cards List window, or straight from the list that appears when you click Customise.

You can also drag more than one column header into the grouping panel:

 

When you change the grouping order, the Cards List will update automatically:

Changing the grouping order

To remove a column header from the group, drag it back into the list, or right-click the header and choose UnGroup.

Grouping tips
  • Expand/Collapse: A quick way to expand or collapse all groups is to right-click in the group panel and choose Full Expand or Full Collapse.
    Right-click to expand or collapse all groups 
  • Sort groups: Click the arrow icon on a column header in the group panel to change the sorting order.
  • Smart date formatting: After dragging a date-type header into the group panel, right click the column header box and choose a group interval: Day, Month, Year or Smart. Choose Smart to show groups labelled “Yesterday”, “Today”, and “Tomorrow” instead of the actual date.
    Smart grouping options are available for dates.
  • Hide the grouping panel: You can hide the grouping panel, but keep the group formatting. Either click the Group button or right-click anywhere in the group panel and choose Hide Group By Box.
  • Stop grouping: Your grouping selections will be remembered even when you close AccountRight. When you no longer need to group your list, right-click anywhere in the group panel and choose Clear Grouping.