Viewing and editing subscription details and payment details

https://help.myob.com/wiki/x/6YIHAQ

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The Subscription details page shows details of your subscription to MYOB Essentials, and allows you to edit your payment details.

To view your subscription details, go to the Settings cog icon menu and click Subscription details.

settings menu with subscription details highlighted

Viewing your subscription details

Your current subscription is listed at the top of the page, as well as whether or not your subscription is active or pending.

If you've recently switched subscriptions, you might see an Update in progress message next to your subscription.

update in progress message

Don't worry, all the features of your new subscription are immediately available after you switch. It might just take a few moments to accurately display your new MYOB Essentials product. The message will disappear after your subscription details are updated.

Editing your payment details

If you need to change the credit card you’re using to pay your MYOB Essentials subscription, click Update payment details and enter your card details.

Update payment details button and popup window

Click Next to continue to the next screen where you can confirm your details.

Once you’ve confirmed your details, the new card will be used for all MYOB Essentials subscription payments, starting from your next scheduled payment.

If you need to edit your subscription details (other than the card you use to pay for MYOB Essentials) contact MYOB Essentials support.

FAQs

How do I cancel my MYOB Essentials subscription?

If you need to cancel your subscription or change any details other than the credit card you use to pay for MYOB Essentials, you need contact the MYOB Essentials team by calling 1300 555 111 in Australia, or 0800 606 962 in New Zealand.

Calling from overseas? Call +61 1300 555 111

How do I view my subscription invoices?

To view paid subscription invoices, log into my.myob (Australia | New Zealand) with your details.

Related topics

Subscription details

Subscribing to MYOB Essentials

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