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When 2-factor authentication is turned on, you might not always have access to your mobile phone when signing in to your MYOB account.

That's when your backup codes come in handy. These codes were generated when you set up 2-factor authentication and allow you to sign in to your MYOB account when you can't access you phone.

Follow these steps to sign in using your backup codes:

  1. Sign in to your MYOB account.

    A screen will appear asking for a verification code.
  2. Click Try a different way to verify your account.
  3. Click Use one of your backup codes.
  4. Enter your backup code in the backup code field.
  5. Click Sign in, and you will gain access to your MYOB account.