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New Zealand only

Registering for PayAgent 

If you have a New Zealand Essentials business, you can register for PayAgent from the Pay centre (Payroll > Enter pay). Click the Get started button to begin your online registration.

Only the business owner can register for PayAgent, as we need to capture sensitive information about the business.

Post-registration tasks

After registering for PayAgent from within your MYOB Essentials business, you'll receive an email detailing your next steps and ask you to fill out and email back some additional documents to payrollintermediary@myob.com. Please do this as soon as possible.

Your PayAgent application will be processed 3-5 days after MYOB receives these documents.

Paying your employees with PayAgent 

If your application is successful, you'll receive a PayAgent activation confirmation email. Nice work!

Now, you still complete your payrun in MYOB Essentials as usual.

When you finalise the payrun, PayAgent takes care of the rest, including:

  • automatically debiting the gross pay from your bank account and crediting your employees with their net pay,
  • PAYE, Kiwisaver and child support contributions will be automatically paid to Inland Revenue by the 20th of the month
  • and your Employer Schedule (ir-File) will be automatically filed before the 20th of the month for you.

Note that if a NZ national public holiday falls on your usual debit day or the day the wages get paid out, you will need to process a business day earlier. This will accommodate clearing periods as the banks won’t process any debits or credits public holidays.

  FAQs


How do I cancel PayAgent?

To cancel PayAgent, contact our Payroll team on 0800 60 69 62.

Some of my registration information was incorrect, or I need to update it. How can I do this?

To change or update your PayAgent registration information (e.g., bank details, business details, owner details), contact our Payroll team on 0800 60 69 62.