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AccountRight Plus and Premier, Australia only

You can provide employees with details of their pay by printing or emailing pay slips. You can print or email pay slips from the Pay Slips step of the Process Payroll Assistant (Payroll command centre > Process Payroll). You can also print or re-print pay slips at any time via the Payroll command centre by clicking Print/Email Pay Slips.

If you print paycheques for your employees, the pay details are included on their paycheque, so you don't need to print pay slips as well.

To print or email pay slips

To print or email pay slips

  1. In the Pay Slips step of the Process Payroll assistant, click Print or Email Pay Slips. The Review Pay Slips Before Delivery window appears.
    Review pay slips before delivery window
  2. The To Be Printed tab lists all employees for which you haven't printed a pay slip yet. If you will be emailing the pay slips, click the To Be Emailed tab.
  3. If printing, type the number of pay slips you want to print per employee in the Print field.
  4. If emailing, you can override the default email address for an employee (which is entered in their card), or the subject or message for the email. Select their name in the list and make your changes.

    Click the Email Defaults button in the bottom left of the To Be Emailed tab to change the default subject or message to use when emailing pay slips.

  5. If you want to filter the list of employees or select a different form layout, click Advanced Filters. For more information, see Advanced batch filters.
  6. Click in the select column ( ) next to the employees you are printing or emailing pay slips for.
  7. Click Print or Send Email.
  8. If you have finished processing the pays, click Finish to close the Process Payroll Assistant.

Reprint or resend a pay slip

Go to the Payroll command centre and click Print/Email Pay Slips. On the To Be Printed or To Be Emailed tab, click Advanced Filters and deselect the option Unprinted or Unsent Pay Slips Only. Printed and emailed pay slips will be listed again, ready to be reprinted or resent.

  Print or email pay slips FAQs


How do I select the email address pay slips will be sent from?

How do I select the email address pay slips will be sent from?

If you're emailing via Microsoft Outlook, AccountRight uses the default email address selected in Outlook. See Sending emails using Microsoft Outlook.

If you're emailing directly from AccountRight, emails are sent from AccountRight are delivered on your behalf using MYOB’s email server. Emails sent from the @apps.myob.com domain are digitally signed using a Domain Keys Identified Mail (DKIM) signature and the domain is protected by the Sender Policy Framework (SPF).

These measures reduce the risk of phishing, and emails sent from AccountRight are less likely to be considered spam by your recipient’s email service.

Some email services won’t accept messages that are sent on behalf of someone else. For example, emails that have an @yahoo.com From address, but are delivered using another email provider’s mail server could be marked as spam or be blocked by the recipient’s email provider.

To avoid these issues, AccountRight’s emails are sent from MYOB’s verified email server, and have an @apps.myob.com From address.

Why am I getting the message "error sending email"?

Why am I getting the message "error sending email"?

If you're getting the message "Error sending email", make sure you're using the latest version of AccountRight. An issue was found in an earlier version and fixed in 2015.2.
If the error persists, go to Setup > Preferences > Reports & Forms tab and deselect the option to Include all YTD amounts and Entitlement Balances on Paycheques Stubs. You can also try to process a "dummy" pay for the employee, then display the pay transaction via the transaction journal and then delete (or Reverse) it. Now try emailing the pay slip which was causing the error.
How do I include year-to-date balances on pay slips?

How do I include year-to-date balances on pay slips?

You can include the year-to-date amounts paid and entitlement balances (which includes any carry-over balances) on your employee pay slips. Go to Setup > Preferences > Reports & Forms tab and select the option to Include all YTD amounts and Entitlement Balances on Paycheques Stubs. 

Why isn't superannuation printing on my pay slips?

Why isn't superannuation printing on my pay slips?

If you've checked the set up of your superannuation categories and your employees, then the most likely cause is that the employee is yet to reach their monthly superannuation threshold.

If the amount earned by an employee for the month is currently less than $450, no superannuation will be calculated. This is because in the Superannuation Information window for the Superannuation Guarantee contribution category, the wage threshold before superannuation is calculated is set to $450. When the employee receives their next pay and their gross earning are above $450, superannuation will be calculated on the total gross amount of wages/salary earned for the month. The superannuation amount will "catch up" because total gross wages/salary for the month are now greater than $450.

Which email programs can I use to send emails?

Which email programs can I use to send emails?

If you're not sending emails directly from AccountRight, you'll need to use Microsoft Outlook 2010 (32-bit) or later. If you usually send emails via a web email service, such as Gmail, you can most likely access and send emails from Microsoft Outlook via IMAP or POP.

You'll need to refer to your email provider's instructions on how to access and send emails from Outlook, but here's some information that might help you out:

How do I delete a pay slip?

How do I delete a pay slip?

If you need to delete a pay slip, i.e. remove a pay slip which is waiting to be printed or emailed, see Removing transactions from the print or email queue.

How do I add the address to a pay slip?

How do I add the address to a pay slip?

To add the employee's address to their pay slip you'll need to add the Payee field to the pay slip form.

  1. Open the pay slip form (go to the Setup menu > Customise Forms > Pay Slips tab > select the pay slip form > Customise).
  2. On the Customise tab, click Fields.
  3. Select the Payee field and click OK.
    Customise forms window with Fields button highlighted and payee field selected
  4. Position and size the Payee field to suit your needs.
    Because the Payee field includes the employee's name, you might want to remove the Name field and replace it with the Payee field. Here's our example:
    Customised pay slip form with payee field added
What should appear on a pay slip?

What should appear on a pay slip?

Check the FairWork website for information about pay slips and what they need to contain.

How do I customise what's shown on pay slips?

How do I customise what's shown on pay slips?

The pay slips you provide your employees can be customised to change their look and feel and modify what's displayed.

To display the default pay slip form, go to the Setup menu > Customise Forms > Pay Slips. Select the pay slip form then click Customise. The pay slip form displays, ready to be modified.

For all the details see Personalising forms.

You can also create different versions of the pay slip form and save them with different names. This is handy if you have different pay slip requirements for different employees. You can then choose which pay slip form you want to use when printing or emailing your pay slips (Payroll > Print/Email Pay Slips > Advanced Filters > Selected Form for Pay Slips).