Removing transactions from the print or email queue

https://help.myob.com/wiki/x/MINlAQ

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Want to delete old transactions from your print or email queue? The same procedure applies for removing all the transactions that you can print or email. This includes pay slips, invoices and purchase orders. Note that you can't remove statements from the print or email queue.

If you've only got a few transactions to remove, open each transaction and change the Delivery Status to Already Printed or Sent.

If you have many transactions to remove, or you can't change the delivery status (if the transaction is in a closed year), follow one of the procedures below.

To remove a batch of transactions from the email queue

If AccountRight is set up to send emails via Microsoft Outlook, skip to step 3.
If AccountRight is set up to email directly (not via Microsoft Outlook):
1. Go to Setup > Preferences > Emailing tab.
2. Deselect the preference Send Emails Using AccountRight.
3. Click OK.
Open Microsoft Outlook.
On the SEND/RECEIVE tab, click Work Offline.
In AccountRight:
1. Open the batch email window for the type of transaction you want to send. For example, the Print/Email Pay Slips, Print/Email Invoices or Print/Email Statements windows.
2. Click the To Be Emailed tab.
3. Select the emails you want to remove. (Click the checkbox at the top of the list to select all transactions.)
4. Click Send Email. With Outlook in Offline mode, the emails won't be sent but will be sitting in the Outbox.
In Outlook:
1. Go to the Outbox and delete the emails waiting to be sent.
2. On the SEND/RECEIVE tab, click Work Offline to ensure Outlook is back online.
If AccountRight is set up to email directly (not via Microsoft Outlook):
1. Go to Setup > Preferences > Emailing tab.
2. Select the preference Send Emails Using AccountRight.
3. Click OK.

To remove a batch of transactions from the print queue

Turn off your printer. If it's a network printer, you might want to do this when the printer wont be needed for a few minutes.
Open the batch print window for the type of transaction you want to print. For example, the Print/Email Pay Slips, Print/Email Invoices or Print/Email Statements windows.
Select the To Be Printed tab.
Select all the transactions you want to remove. (Click the checkbox at the top of the list to select all transactions.)
Click Print.
Select the printer you turned off and click Print.
Open the print queue (double-click the printer icon in your computer's system tray, near the clock).
Select the transactions from AccountRight. You can select multiple items by clicking the first item, pressing the SHIFT key and then selecting the last item.
Right-click the selected items and choose Cancel.
Click Yes to the confirmation message.
Turn on your printer.