How often will I receive bank feeds?

How often your bank feeds are updated depends on your bank. Search the list of supported banks and their feed frequency (Australia | New Zealand).

How will bank feeds work if my business uses multiple credit cards associated with a single credit card account?

You'll need to set up a bank feed for the primary credit card number. Banks sometimes call this the "primary account number" or "billing account number". This is because a bank feed can only be associated with a single bank or credit card account.

Then when you receive bank feeds for this primary account, the transactions for each of the credit cards will be listed, ready for you to match or allocate.

If your business uses this type of credit card arrangement but you've set up the bank feed for one of the other credit card accounts, and not the primary account, you'll need to cancel the bank feed. You can then re-apply for the bank feed for the primary credit card account.

Can I backdate my bank feeds?

Bank feeds will commence from the date your bank feed becomes active. If needed, you can download older bank transactions from your online banking site and import these into AccountRight. Learn more about importing bank statements.

What does it cost to use bank feeds?

Bank feeds are included with your AccountRight subscription.

Also see the MYOB BankFeeds Fair Use Policy (Australia | New Zealand).