Refreshing the System Services links (AE Tax Series 6 & 8)

This support note applies to:

AE Tax Series 6 & 8 (AU)

Article ID: 28980

In MYOB Accountants Enterprise Tax (AE Tax) if you use Contacts or Client Compliance to access AE Tax and you need to refresh the System Services links upon the advice of MYOB Support or if referred to in a Knowledge Base article, you will need to refer to the following process.

Current year returns

While in Contacts or Client Compliance perform the following:

Follow the menu path: Tools > AE Tax Settings. The AE Tax <year> window opens where <year> is the tax year.
From the Utilities menu, select Special Routines. The Special Routines window appears.

If the Enter Master Password window appears, type your password and press ENTER. The default password is ASSERT.
Select the Refresh System Services links option and click OK. The message "Cleared" appears.
Click OK. The AE Tax <year> window appears, where the <year> is the tax year.

You have refreshed the System Services links.

Previous year returns

Open any current year AE Tax return, and follow the menu path: Help > About. The About Tax window appears.
Click Application details. The Tax Application Details window appears.
Note the Database location. Example: S6:\\<server name>\MSSQL\AETAX1, where the <server name> is the name of the server to where AE Tax has been installed. The Database location is noted.
Exit AE Tax.
At the Windows Desktop, right-click the Start button and select Explore. The Windows Explorer screen opens.
Navigate to and open your SOL64 folder. For example, S:\SOL64. The contents of the folder appear.

To determine the location of your SOL64 folder, refer to Finding the System Release directory if I use Contacts or Client Compliance to access AE Tax
Double-click the sr.exe file. The Login Gateway window appears.
Type SUPERVIS in the User code field and S6 in the Password field and then click OK. The Folders window appears.

If the Folders window does not appear, click the Administration link on the Navigation Bar; then the Folders link.
Double-click the folder Location that matches the Database location noted at step 3. For example, S6:\\<server name>\MSSQL\AETAX1. A list of ledgers appears.
Double click on the affected tax year. The AE Tax <ledger year> window opens.
From the Utilities menu, select Special Routines. The Special Routines window appears.
Select the Refresh System Services links option and click OK. The message "Cleared" appears.
Click OK. The AE Tax <ledger year> window appears.