The text is truncated when previewing reports using Windows 10

https://help.myob.com/wiki/x/vAV3AQ

Back to the help centre >

Close

How satisfied are you with our online help?*

Just these help pages, not phone support or the product itself

0

1

2

3

4

5

Very dissatisfied

Very satisfied

Why did you give this rating?

It's hard to find information

Instructions are hard to follow

Content isn't detailed enough

It doesn't fix my software problems

Anything else you want to tell us about the help?

Article ID: 37600

ARTICLE LAST UPDATED: 30/05/2017 12:45:00 PM

When using MYOB Accountants Enterprise (AE) Assets with Windows 10, if you preview a report you may notice that some of the text contained in the report is truncated. This can occur if the default printer is set to "Microsoft print to PDF".

To resolve this issue, you will first need to exit MYOB Assets, then select a different default printer. The selection of printers that you can choose from and select as a default is available from within the Control Panel then selecting Devices and Printers.

Once your default printer has been changed, the report can be re-run from Assets and will preview correctly.

MYOB INTERNAL STAFF ONLY

MYOB testing was able to resolve the truncating through selecting the "Send to OneNote" printer.

Page tree

Was this information helpful?

Why not?

How would you improve this page?

Thanks! Anything you'd like to add?

Need more help?

Learn about MYOB Practice Solutions

Community Forum

Videos