Just these help pages, not phone support or the product itself
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Article ID: 35152
Accountants Office Suite
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ARTICLE LAST UPDATED: 3/10/2016 11:22:00 AM
When installing software on a computer with Windows, sometimes the mapped network drives may not appear even if they are mapped in Windows.
To view these mapped network drives, you will first need to disable the User Access Control (UAC) and then reboot the computer before continuing. For more details refer to KB 30854: Disabling User Account Control (UAC)
Once this is done, you will then need to enable Linked Connections before installing any software to a network drive.
These steps make changes to your registry and can cause issues with your system if performed incorrectly. MYOB advises that someone proficient with the Windows Operating System makes the change. For more details regarding making changes to the registry, refer to KB 35308: Important information regarding making registry edits and file changes.
Alternatively, you can download EnableLinkedConnections Utility.exe. and right-click on the file and select Run as Administrator for it to run successfully.