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Just these help pages, not phone support or the product itself

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You'll have a selection of MYOB products to choose from to create new businesses or migrate from an AccountRight classic version. The pricing on these product catalogue pages is based on your region and whether you're paying for the MYOB product or your client is. If you're paying for the product, wholesale prices apply. You're also able to trial a selected product for 30 days. You'll be guided to the MYOB product catalogue pages when you're using your dashboard.

To set up a payment profile
  1. Go to partner.myob.com if you're a partner and sign in with your MYOB account details (also known as my.MYOB details).
  2. Go to your portal if you're an MYOB AE or MYOB AO user.
  3. Click the drop-down arrow next to your name in the top right-hand corner of the purple bar and select Settings.
  4. Click Practice settings.
    The Practice settings - I will pay for my client's product page displays.
  5. Select the appropriate Payment profile from the drop-down.
  6. Read and then accept the terms and conditions.

    If you have any queries or the option you want is not available, contact your partner manager.

  7. Click Save changes.
To change your reward preferences

You can change how you'd like to receive your reward or whether you'd like to pass the reward on as a discount to your clients.

Only a primary or billing contact can edit the payment preferences.

  1. Log into my.myob.
  2. Go to My Account > Edit Partner Payment Preferences.
How and when will I receive my reward

Depending on your selection, your reward will be credited to your bank account or your MYOB account (if you're on approved payment terms with MYOB). Your reward will be paid monthly, at least.

For subscription products, the reward will be pad for the first 5 years of the client's subscription. If you've chosen to pass your reward on as a discount to a client, they will receive the discount for the first 5 years of the subscription.

 
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