Just these help pages, not phone support or the product itself
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Practice Manager only
Many practices produce the following WIP reports regularly (for example, at month–end) to review the current financial exposure of the practice and to monitor the status of client work, especially in preparation for billing.
Click Reports on the toolbar to open the Reports page and select the required report option from WIP on the TASKS bar.
WIP Tasks bar options
Report
Description
Total WIP Debtor Client Summary
On a client–by–client basis, the Total WIP Debtor Client Summary displays the practice’s financial exposure by listing the WIP and debtors amounts allocated to each client.
WIP Summary by Client
On a client–by–client basis, the WIP Summary by Client displays the charges, billed, written on/off and unbilled WIP by department, office and partner.
Aged WIP by Client
Includes WIP totals for each client, aged according to the date range specified.
Control Totals
This report displays the WIP and billing information between specified date ranges.