Just these help pages, not phone support or the product itself
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Accountants Enterprise with Practice Manager only
The Maintenance > Client/Supplier > Dispute Types page enables you to add and delete dispute types for creditor accounts.
A dispute type could be a disagreement in terms or items that were charged for but not received. Dispute types are used to indicate why payments are being withheld from creditor accounts.
Select Maintenance > Client/Supplier > Dispute Types on the main menu or Maintenance > Maintenance Map > Client/Supplier > Dispute Types. The Maintenance — Dispute Types page opens.
Enter the type of dispute in the first blank line at the top of the table.
Press [Enter]. To add more dispute types.
Click OK to save the information and close the Maintenance — Dispute Types page.
Select Maintenance > Client/Supplier > Dispute Types on the main menu or Maintenance > Maintenance Map > Client/Supplier > Dispute Types. The Maintenance — Dispute Types page opens.
Select the row containing the dispute type you want to delete.
Click to highlight the entire row.
Press [Delete]. A Confirm Delete message is displayed.
Click Yes. The Dispute Type is deleted.
Click OK to save the changes and close the Maintenance — Dispute Types page.