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Setting up MYOB Logins for your practice
See Getting ready for the next generation of MYOB software for advice regarding MYOB Logins.
The following information is relevant only if you have the following or later installed:
MYOB AE 5.4.7
MYOB AO 2014.1a (Australia)
MYOB AO 2014.2a (New Zealand)
If you are using MYOB AE 5.4.6, AO 2014.1 (Australia), or AO 2014.2 (New Zealand), please see the Knowledge Base article 36720 for details on setting up MYOB Logins for your practice.
If you are using MYOB AE 5.4.5, AO 2014.0 (Australia), or AO 2014.1 (New Zealand), please see the Knowledge Base article 36702 for details on setting up MYOB Logins for your practice.
I am a new MYOB AO user (AO)
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Open MYOB AO.
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Enter your username and password and click Login.
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Click OK.
The MYOB Login window displays.
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The Practice my.MYOB Settings window opens.
See Practice MYOB settings for more information.
The Edit my.MYOB details window opens.
See Editing my.MYOB details for more information.
To activate MYOB Logins for your practice
You will have the opportunity to enable MYOB Logins for your practice if you have superuser or administrator privileges. You will only need to set your practice up once.
Your practice administrator or superuser is prompted to implement MYOB Logins every time they log in. The Remind me later option on the Setting up MYOB Logins window can be selected by your practice administrator or superuser to postpone the implementation of MYOB Logins until your practice is ready to take up this feature.
When the Remind me later option is selected, another screen opens displays the number of employees still using an user name and password to log in. Your practice administrator or superuser acknowledges this and continues logging in.
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Open MYOB AE/AO.
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As you haven’t set up MYOB Logins for your practice, just enter your username and password and click Login.
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MYOB AE opens at the Practice Manager page. The Set up MYOB Logins window appears.
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MYOB AO opens at the Find Clients page. The Set up MYOB Logins window appears.
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All the fields in the Set Up MYOB Login window are mandatory.
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Enter your practice’s MYOB client code.
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Enter your MYOB administrator login.
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Enter the Password for the administrator login.
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To continue creating MYOB Logins for all employees in your practice, click Set up MYOB Logins for these employees.
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Select the Include employee with my.MYOB logins checkbox to also list all employees who currently have an MYOB Login.
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Select an employee from the list of employees who does not currently have a MYOB Login.
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Click the Add an MYOB Login button.
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Click the Copy list to clipboard hyperlink to copy the listed table of employees and their details to the clipboard where it can be pasted into another document.
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Click Continue.
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Click the I acknowledge that all employees will need an MYOB Login to access MYOB Acountants Enterprise/Accountants Office checkbox.
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Click the Complete button.
The MYOB Login window displays.
MYOB Accountants Enterprise
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MYOB Accountants Office
(Australia) MYOB AE Set Up MYOB Login screen
(New Zealand) MYOB AE Set Up MYOB Login screen
(Australia) MYOB AO Set Up MYOB Login screen
(New Zealand) MYOB AO Set Up MYOB Login screen
If you are a superuser or administrator and have previously entered an MYOB Login, the fields will be automatically filled. Proceed to Step 7.
If you have not previously entered MYOB Login details, all fields are blank for superusers and administrators.
You must enter an MYOB Login that has administrator access to the practice’s MYOB account.
This is normally an email address which is limited to a maximum of 100 alphanumeric characters.
If you are using Client Accounting to integrate with your clients’ AccountRight Live files, clients should be instructed to send all AccountRight Live invitations to this email address.
Your clients will need to invite the MYOB Login that you have specified here, so that their AccountRight Live file(s) can be shared as an Administrator. This is required to enable MYOB AE/AO to manage your employee’s access rights to the file.
If you do not have a login with Administrator rights, you will need to use my.myob.com to create a new login or edit an existing one.
Your practice MYOB Login details are saved.
The system detects how many employees already have a valid MYOB Login.
The next Set up MYOB Logins window opens informing you of the number of employees who do not have MYOB Logins.
MYOB Accountants Enterprise
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MYOB Accountants Office
As the practice administrator you have the option to allow each employee to enter their own MYOB Login by selecting the I acknowledge that all employees will need an MYOB Login to access MYOB (Accountants Enterprise/Accountants Office) checkbox and selecting Complete.
Each employee will be prompted with the Edit MYOB Login window when attempting to access MYOB AE/AO. However, this will depend on their allowed task permissions. See Disabling employees from entering their own MYOB Logins.
The next Set up my.MYOB logins window opens listing all employees in your practice that do not currently have MYOB Logins and that will need to be created or edited.
The selected employee row is highlighted.
The Edit MYOB Login window opens.
See Editing my.MYOB details.
If an employee does not have an existing MYOB Login you are able to create one. The employee’s new MYOB Login is created and linked to your practice’s MYOB account. The employee will receive an email containing a link to a web page that will help them set up their password for their MYOB account.
If an employee has an existing MYOB Login, you are able to enter this and link it to your practice’s MYOB account.
If an employee already has a MYOB Login linked to your practice’s MYOB account, simply enter the employee’s MYOB Login.
An employee’s MYOB Login must be unique within each MYOB database. You cannot have 2 employees with the same MYOB Login in the same database.
If an employee is required to access 2 different databases within the same practice (i.e., the MYOB Login window provides the choice of which database to access from the Database drop-down list), the employee can use the same MYOB Login for each database.
Another Set up MYOB Login window opens.
If you have forgotten to add a MYOB Login for an employee, you have the opportunity to add a MYOB Login for your employee at this window as well, by clicking Set up MYOB Logins for these employees. Return to Step 9.
This is a reminder for you to inform your employees to use their MYOB Logins to log into MYOB AE/AO.
You must select the I acknowledge that all employees will need an MYOB Login to access MYOB Acountants Enterprise/Accountants Office checkbox for the Complete button to be activate.
Your employees will now use their MYOB Logins to log into MYOB AE/AO.
Your practice is now set up to use MYOB Logins to access MYOB AE/AO.
To postpone activation of your practice MYOB Logins
Only your practice administrator or superuser can postpone the implementation of MYOB Logins for your practice.
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Open MYOB AE/AO.
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As you haven’t set up MYOB Logins for your practice, just enter your username and password and click Login.
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Click the Remind me later button.
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Click OK.
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Log on as normal.
The MYOB Login window displays.
MYOB AE/AO opens at the Practice Manager (AE) or Find Clients (AO) page and the Set up MYOB Logins window opens.
An information window displays the number of employees still using an user name and password to log into MYOB AE/AO.