Page tree

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 25 Next »


 

 

Close

How satisfied are you with our online help?*

Just these help pages, not phone support or the product itself

0
1
2
3
4
5
Very dissatisfied
Very satisfied

Why did you give this rating?

Anything else you want to tell us about the help?

The functions described on this page are available in AccountRight 2018 onwards. Get the latest version

 

Before reporting payroll and super information to the ATO, you need to check that your company information and employee details meet ATO requirements. To do this, you can check your details in AccountRight and view a list of errors that need fixing.

 

Check your payroll details
  1. Go to the Payroll command centre and click Payroll Reporting.
  2. Click Check Payroll Details. The Check Payroll Details window appears listing the results.
    From this list you'll see what items you need to fix before you can connect to the ATO and start reporting using Single Touch Payroll.

Terminated employees and inactive cards

Terminated and inactive employees may still be listed on the Check Payroll Details window, but you can safely ignore them. As long as you're not including them in a pay run, you’ll still be able to process payroll.

Fix errors (if you have any)

Use the information in the results list as a guide to what items you need to fix.

Where to updateDo this...
Employee Cards

To fix information in an employee card, you'll need to navigate to the appropriate field and update.

There are certain Employee details for Single Touch Payroll that must be entered before you can proceed.

If you're seeing the error "Employee ID is invalid", you can safely ignore it. It's referring to the Card ID field in the employee's card which isn't mandatory for STP reporting.

Company Information

To fix company information:

  1. Go to the Payroll command centre and click Payroll Reporting.
  2. Click Company Information.
  3. Make the required fixes.

There are some company details that must be entered before you can proceed.

Check payroll details again

Once you've made all the possible fixes that were in the results list above, go back and check the details again.

  1. Go to the Payroll command centre and click Payroll Reporting.
  2. Click Check Payroll Details.

You can safely ignore inactive or terminated employees, and employees with a missing Card ID.