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AccountRight Plus and Premier, Australia only

Have you set up Single Touch Payroll reporting, done a pay run, and there are no reports showing in the payroll reporting centre? First, make sure you've chosen the correct Payroll year.

Looking for year-to-date STP reports? See End of year finalisation with Single Touch Payroll reporting.

Sometimes a technical error behind the scenes means that Single Touch Payroll isn't properly turned on.

To check Single Touch Payroll is turned on:

To check Single Touch Payroll is turned on

Once you've set up payroll reporting (Single Touch Payroll), and you go to process a pay, you'll see a new message in the Pay Period window.

If you don't see this message, but you've been through the Connect to ATO process, you'll need to turn STP on manually.

To turn on Single Touch Payroll manually:

To turn on Single Touch Payroll manually

  1. Go to the Payroll command centre and click Payroll Reporting.
  2. Click Connect to ATO. (Note, if STP is turned on, this button will be Payroll Reporting Centre).
  3. From the Reports tab, click Turn on STP.

Continue to process payroll as you normally would, the YTD totals will be sent to the ATO in your next pay run.


What's sent to the ATO?

Only your employees' year to date figures are sent to the ATO. So each time you process a pay run, your employees' latest year to date figures are sent to the ATO.