Error: "MAPI System reports the following error: -1073741819"

This support note applies to:

• AE Reporter (AU)

In AE Reporter, when clicking on the Email button you may receive the error "MAPI System reports the following error: -1073741819".

This issue occurs on Windows 10, 64-bit operating systems using Microsoft Office 2016 (64-bit) and affects the following file types:

• .doc
• .xls
• .pdf

We're aware of this issue and we're working on a solution. To email the report, click Export and save the exported document to a memorable location on your computer. You can then create an email and attach the exported report.