Just these help pages, not phone support or the product itself
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You can view the details of payroll reports you've sent to the ATO. Most rejected reports will have some information you can use the troubleshoot the issue.
If you get a rejection, don't worry! Soon you'll be able to resend rejected reports. In the meantime keep processing payroll like normal. Remember, you don't need to officially start reporting until July 1.
Go to the Payroll command centre and click Payroll Reporting.
Click Payroll Reporting Centre.
Click the ellipses ... and choose View report detail.
Fix the information listed in the error, or use the ATO error codes following to troubleshoot the error.
Access Manager does not recognise the ABN associated with the AUSkey.
Check that you are authorised to use the selected AUSkey. Contact your AUSkey Administrator or phone the AUSkey help desk on 1300 287 539.
You usually get this error when the ATO and MYOB data don’t match.