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https://help.myob.com/wiki/x/maXMAQ


 

 

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Payroll reports that have a status of Rejected can't be resent to the ATO. You need to work out why the report was rejected, how to fix this, and how you can ensure your payroll information is sent to the ATO.

 

First, view errors details
  1. Go to Payroll > Payroll Reporting.
  2. Click the ellipses button and choose View report detail.

    Payroll reporting centre, click ... and then View report details
  3. Use this table to troubleshoot the issue. If you can't find the error here, you can get in touch with our support team on 1300 555 123.

 

Error codeProblemResolution
CMN.ATO.GEN.200001

This error could be a result of a wrong ABN entered.

Payroll reporting error: "CMN.ATO.GEN.200001"

CMN.ATO.AUTH.007You usually get this error when the ATO and MYOB data don’t match.Single Touch Payroll error CMN.ATO.AUTH.007
SBR.GEN.AUTH.006You'll get this error if you haven't notified the ATO you're using MYOB for payroll reporting.Single Touch Payroll error SBR.GEN.AUTH.006


 

 
Related topics

Payroll reporting error: Accepted with errors

 

 

 

 

 

 

 

 

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