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There are two ways to set up two-factor authentication (2FA) on your MYOB account: email 2FA, and app-based 2FA.

It's important to use a method that works for you, but that depends on what devices you use, and how you access your account.

If you're an accountant or a bookkeeper, you might have some specific questions - if you don't find the answers here, you might find them in two-factor authentication for accountants and bookkeepers.

Email 2FA is being rolled out from the beginning of May 2018. If you don't have access to email 2FA yet, don't worry - it will be available to you soon.

Authenticator app 2FA (recommended)

Authenticator apps are the easiest and most secure version of 2FA for most people.

An authenticator app is an app that you install on your phone, tablet, or computer, which generates a secure authentication code. You don't need internet access to use an authenticator app, but you do need to have access to your phone, tablet, or computer each time you sign in using 2FA.

You can also download single use backup codes, in case you temporarily lose access to your device.

Don't worry about finding an app, we have recommended apps for each type of phone in our instructions for setting up 2FA.

Email 2FA

If you don't have a smart phone, or you can't use a smart phone for 2FA, you can set up email 2FA.

Email 2FA uses the email address you sign into your MYOB account. When you sign in you'll be emailed a code, which you'll use to gain access to your account.

To use email 2FA, you'll always need internet access, and access to your email inbox each time you sign in. There are no backup codes for email 2FA, so if you lose access to your email account you will have to go through the process of recovering your account.

Long story short

 

Email

App

App (Authy)

Most secure

 

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Comes with back up codes

 

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Can be used with shared logins

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Use a shared email account

 

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Use shared credentials

Works on a phone

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Works on a tablet

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Works on a computer

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Use in a browser

Works without internet access

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