MYOB Essentials Accounting
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https://help.myob.com/wiki/x/8bfMAQ


 

 

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Payroll reports that have a status of Rejected can't be resent to the ATO. You need to work out why the report was rejected, how to fix this, and how you can ensure your payroll information is sent to the ATO.

Error codeProblemResolution
CMN.ATO.GEN.200001

This error could be a result of a wrong ABN entered.

Coming soon

CMN.ATO.AUTH.007You usually get this error when the ATO and MYOB data don’t match.Single Touch Payroll error CMN.ATO.AUTH.007
SBR.GEN.AUTH.006You'll get this error if you haven't notified the ATO you're using MYOB for payroll reporting.Single Touch Payroll error SBR.GEN.AUTH.006

Getting a different error? Authentication errors like these are generated by the ATO, so check their list of errors for more details.

 

First, view errors details

First, view errors details

  1. Go to Payroll > Payroll Reporting.
  2. Click the ellipses button and choose View report detail.
    Payroll reporting centre with rejected report ellipsis clicked
  3. Use the table to troubleshoot the issue. If you can't find the error here, you can get in touch with our support team on 1300 555 123.
 
Related topics

Payroll reporting error: Accepted with errors

 

 

 

 

 

 

 

 

 

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