Set your portal options

https://help.myob.com/wiki/x/pR-nAQ

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Before you can create portals and tasks for your clients, you'll need to do a one-time setup. This includes setting up your practice's portal URL and adding your logo which will be displayed in all client portals you create.

You can then start setting up collaboration portals with your clients, and interact with your clients in a secure area, for the digital approval of documents or updates to activities you're doing for them.

How to

Go to MYOB Practice Online.

You can access MYOB Practice Online:
- directly from your browser: ae.myob.com (if you have MYOB AE), ao.myob.com (if you have AO) or partner.myob.com .
- clicking on the toolbar of your MYOB AE or MYOB AO desktop software.

After you've logged in you'll go to the Clients page. The You need to turn Portals on screen displays.
Click Get Started with Portals.
Enter a URL for your practice.

This customised URL will be included in all emails you send to your clients from MYOB Practice Online.

The URL will be something like https://practicename.portal.accountants where practicename is the name you entered after you accepted the Terms of Use.

You can choose to enter a different practice name here if you like. Simply overwrite what is displayed.

There are some restrictions to the practice name you can enter as part of the URL:
- the field can't be blank
- it must be unique
- it can't contain spaces
- it must be 50 characters or less
- only letters and numbers can be included. The following special characters can't be used: ([~#%&*{}<>?/+|\"])
Click Next. The Personalise your Portals screen displays.
Upload your logo to personalise your client portals.

There are some restrictions on your company logo:
- it must be one of the following file types: png, jpg, jpeg or gif
- its maximum file size is 800KB
- dimensions are confined to a width of 200px and height of 100px.

If you don't want to include a logo, simply Skip this Step.
Click Create a Client Portal. This will allow you to create a collaboration portal for one of your clients. You can continue to step 5 of Create client portals.

Related topics

About client portals

Create client portals

Edit your default portal details

Sync with your contacts

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