Click the drop-down arrow next to your name in the top right-hand corner and select Settings (if you're using the new navigation, click Settings in the side navigation bar).
In the Staff management tab, click Add staff.
Is your tab called User management? That's OK, we recently made some changes to the Settings pages, and they're slowly rolling out to all users. You can follow the procedures on this page, although there will be some small differences.
Enter the email address of the person you want to give access to.
The email address must be associated with an MYOB account. If the staff member doesn’t have an MYOB account, they’ll need to sign up for one first by visiting https://my.myob.com
Click Add staff.
If you add back someone who previously had Administrator access to Practice Online, but had been deleted, they will now be given General user access by default.
If you need to change their role, log in to my.MYOB and choose My Account > Maintain Users.
Click the drop-down arrow next to your name in the top right-hand corner and select Settings (if you're using the new navigation, click Settings in the side navigation bar).
In the Staff management tab, select the staff member you want to remove and then click Delete staff.
If a staff member’s name has changed, they will need to update their details by logging into my.MYOB and updating their name on the Contact details page. Their name will be updated automatically the next time they log into Practice Online.
When you add a staff member, the role assigned to them in my.MYOB (Administrator or General) will apply to Practice Online too. To edit their role, log in to my.MYOB and choose My Account > Maintain Users.
If a staff member doesn’t have access to an MYOB Essentials or AccountRight file that’s listed on the Accounting dashboard (or the Transaction processing page), you’ll need to give them user access.