1. Open the client and from the Tasks bar, click Debtors ledger. The debtors ledger for the client appears.

2. Click Adjustments in the Tasks bar. The adjustment data entry screen appears.
   

3. Select the Company from the drop-down to which the adjustment is be made. Once a company is selected, the Account and Source fields are automatically filled with the company’s details.

   This is only applicable if you have more than one company.

4. Accept or change the default Date of the adjustment. Enter the date in the format dd/mm/yyyy or select it from the drop-down calendar. The default date is the current date.

5. Enter a unique Receipt Number to help track the adjustment.

   It is recommended that you enter the original bill number. The entered number is prefaced with Adjustment, Bad Debt or Discount when it is stored in the system. This depends on where the adjustment is entered into the ledger; the Adjustment column, Bad Debt column or Discount column.

6. Enter a description for the adjustment in the Description field.

7. Select a different Style from the drop-down of pre-defined styles if you do not want to use the default Adjustment template.

8. Double-click the bill that you want to apply the adjustment to.

   When you select a client in the Debtors Adjustment window, if no entries appear under the headings of Date, Number and Gross etc, this indicates there are no outstanding invoices. Change to Ledger mode under Tasks and check whether the amount appears under Gross unpaid or Cash. If the amount appears under Gross Unpaid, you should see the entry in the Adjustments window. Where the amount appears in the Cash and Unallocated columns, this indicates the entry is a receipt and will need to be handled differently as Adjustments only apply to invoices/bills.

9. If you are making a minor correction to a bill, enter an amount in the Adjustment column for the bill. If you are reducing the bill amount/gross unpaid amount, enter the amount as a positive value. If you are increasing the bill/gross unpaid amount, enter the amount as a negative value.

10. If you are processing a bad debit for a client, enter an amount into the Bad Debt column for the bill as a positive amount.

11. If you are processing a discount for a client, enter an amount into the Discount column for the bill as a positive amount.

12. Press [Enter]. The Gross Unpaid amount is updated to reflect the amount entered in the Adjustment column. Confirm the Gross Unpaid amount is correct before posting the entry.

13. Click Post. The message 'Posting will commit these transactions PERMANENTLY.  Do you wish to continue' appears.

    If do you not click Post after making an adjustment, then the adjustment is not committed or saved.

14. Click Yes to post the transaction. The adjustment is automatically allocated against the respective bill(s). Minor corrections to bills can be then printed using Adjustments to print. There is no current provision to print a bad debt note or discount note.

1. From Practice Manager, click the drop-down arrow underneath the Debtors icon and select Adjustment to Print.

2. Select one or more Date/Client Name combinations.

   To select all listed adjustments, click the checkbox in the column heading
3. Click the Print Document checkbox, then click OK. The adjustment is sent to your printer.

4. Select the Mark as Printed checkbox to indicate that the adjustment has been printed or emailed and can be removed from the display.

Your client's name should be print on the adjustment note. If the client name is missing, make sure you've entered in a Mailing Name in the client record.