Entering a receipt when the client has overpaid their account/overpayments

Practice Manager only

When money is received and the client has overpaid their account, do the following:

Enter the full receipt amount and allocate it against a bill.
Record the balance/overpayment as an unallocated cash amount.

This enables you to process the client receipt and maintain the unallocated cash amount as a credit on the client’s ledger to be allocated against future invoices.

To enter unallocated receipts to a client

Access the Debtors Ledger in Receipt mode for the client. See Accessing the debtors ledger.
(AE) Select the Company from the drop-down to which the receipt is to be paid. Once a company is selected, the Account and Source fields are automatically filled with the company’s details. If required, they can be changed by selecting a different option from the respective drop-downs.
(AO) The Company, Account and Source details will be automatically filled. If required, they can be changed by selecting a different option from the respective drop-downs.
Enter the Date of the receipt. Enter the date in the format dd/mm/yyyy or select it from the drop-down calendar. The default date is the current date.
Enter the Receipt Number.
Enter a Description for the receipt.
Enter the full Amount being paid.
Accept the default Style of the receipt for printing or select an alternate Style from the drop down (if applicable).
Select the bill that the receipt is to be allocated against.
Enter the amount in the Allocate column to allocate the receipt against the bill or bill item you have selected. The receipt is allocated.

If the receipt is being allocated to a single invoice, double click in the Allocate column for that bill to automatically enter the amount.
Click Post.
Click OK. A Posting confirmation message is displayed.
Click Yes to continue the posting. The system will automatically use the default Unallocated Tax Rate of Standard (AE) and Taxable Supply (AO) and apply this against the overpayment/unallocated cash amount.
or
Click No to cancel and return to the Debtors Ledger in Receipt mode.

To allocate an unallocated receipt

Access the Debtors Ledger in Ledger mode for the client. See Accessing the debtors ledger.
Click on the unallocated receipt.
Press and hold [Ctrl] and click on the bill you want to allocate the receipt against.
Click Allocate. The receipt is allocated to the bill.