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You can send emails using Microsoft Outlook 2010 or later (32-bit) if this software is installed on your computer (not used online with Office 365).

In AccountRight 2016 and later, emails can be sent straight from AccountRight, so you don't need Microsoft Outlook or other email software installed on your computer. Learn more.

If you have used AccountRight to send emails and want to switch back to Outlook, go to the Setup menu > Preferences > Emailing tab and deselect the option Send Emails Using AccountRight.

Preferences window with email option highlighted

There are some things you'll need to do before you can email from AccountRight.

Using a web email service?

If you usually send emails via a web email service, such as Gmail, you can most likely access and send emails from Microsoft Outlook via IMAP or POP.

You'll need to refer to your email provider's instructions on how to access and send emails from Outlook, but here's some information that might help you out:

 

Make Outlook your default email program

AccountRight relies on Microsoft Outlook software being installed on your computer, and for it to be set as the default email program.
Apps like the default Mail app provided with Windows 10 or 8 are not compatible.

 

To set Outlook 2010 (or later) as your default email program

To set Outlook 2010 (or later) as your default email program

  1. Open Microsoft Outlook.
  2. Click the File tab.

  3. Click Options.
  4. Under Start up options, select the Make Outlook the default program for E-mail, Contacts, and Calendar checkbox.

Choose the email address to send emails from

If you have more than one email account set up in Outlook, emails will be sent from AccountRight using the default email address that’s selected in Outlook.

 

To set a default email address in Outlook 2010 or later

To set a default email address in Outlook 2010 or later

  1. Open Microsoft Outlook.
  2. Click the File tab.

  3. Click Account Settings and then choose Account Settings from the list.
  4. Select the email account you want to make the default account, and then click Set as Default. (If the option is greyed out, it means that the account you’ve selected is already the default account.)
  5. Click the Data Files tab and again select the email address you want to use then click Set as Default.

Emails still being sent from the wrong address? If you’re using Outlook 2010, see if the issue posted on the Microsoft Support site applies to you, and what you can do to resolve it.

 

Looking for additional email settings? See Set up your default email settings.