Error launching Professional Reporter: "5 Invalid procedure call..." after Windows update

This support note applies to:

AE Reporter (NZ)
AE Reporter (AU)

Article ID: 40536377

When opening AE Reporter, you might see the following error:

Environment Error - 2147220991
Error Launching Professional Reporter
stack: link.mMainLink.Main
S6RpStorage
5: Invalid procedure or argument.

Cause

Microsoft updates have been installed which have a known issue with applications using Visual Basic (AE Reporter uses Visual Basic).

Microsoft is investigating the issue, for additional information please click the links below.

Microsoft statement

After installing this update, applications that were made using Visual Basic 6 (VB6), macros using Visual Basic for Applications (VBA), and scripts or apps using Visual Basic Scripting Edition (VBScript) may stop responding and you may receive an "invalid procedure call error."

Microsoft has fixed the issue for all the Windows updates

For information on each update, click a link and scroll to Known issues in this update table.

Windows 10	Windows 7	Windows Server 2012
KB4511553	KB4512506	KB4512482
KB4512517	KB4512486	KB4512518
KB4512501		KB4512489
KB4512508		KB4512488

Example—fixing KB4512488 on a Windows Server

Click the KB link in the above Windows updates that Microsoft have fixed table.
Scroll down to the Known issue in this update table, and identify which KB Microsoft fixed the issue in, based on your error message.
Go to Microsoft Update Catalog and search for KB4517298.
Click Download for your Windows version.
Use the downloaded file to update Windows.

If you're not sure how to apply the Windows updates, contact your IT.
If prompted, restart your computer.

MYOB INTERNAL STAFF ONLY

Insert PR# 172482022802

SR# 172479132626