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Just these help pages, not phone support or the product itself

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The fastest and safest way to get any refund is to have it direct credited to your bank account. If your bank account number isn’t preprinted on the return, write it in Box 5.

If your refund is less than $1.00, it will be carried forward to your next tax assessment. We offset it against any amount you may owe us or add it to any refund.

 
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