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Email support

We only accept email support enquiries from clients with a support subscription. If you have chosen casual support please call 0900 592 437.

If you have a support subscription and you want to email us for help, please include the following information in your email:

  • Your serial number. Press the F5 key in Ace Payroll to find your serial number.

  • Your contact number.

  • The name of your company.

  • If the email is an order, please include your delivery address.

If you are emailing a particular staff member, please ensure their name is in the subject line of the email.

Phone

Support contact hours are:

Monday to Friday 8:30am – 5:00pm

(closed on public holidays)

Sales Toll Free
Contract Support
Casual Support
International

 

0800 223 729
0800 223 729
0900 592 437
0064 4 586 9600

Post

MYOB Ace Payroll
PO Box 2864
Christchurch Mail Centre
CHRISTCHURCH 8140

Email

team@acepay.co.nz