The tax return must have a status of Ready to file.

If you sent the return to your client for review via the portal, and if the client approved the return via the portal, the status of a tax return is automatically updated to Ready to file.

If you've sent the tax return to your client manually, when the client sends the signed return back to you, you need to update the status individually or in bulk:

• To update individually: Open the return and click Client approved & signed. This updates the status of the return to Ready to file. You need to do this for each tax return that is sent and signed manually.

• To update in bulk:

  1. Go to Compliance > Compliance list in either All clients or client-centric view.

  2. Select the Pending signature status tab and either:

     • select the checkboxes next to each tax return that you want to mark as ready to file

     • if you're in All clients view, select the checkbox next to the Client name column header to mark all tax returns as ready to file.

  3. Click Ready to file.

To file a tax return in bulk

1. Go to Compliance > Compliance list in either All clients or client-centric view.
2. Select the Ready to file status tab to display only the tax returns that can be filed and to display checkboxes next to the tax returns to allow the returns to be selected.
   
3. Either:
   • select the checkboxes next to each tax return that you want to file
   • if you're in All clients view, to select all tax returns that are ready to file, select the checkbox next to the Client name column header.

   The File button and the number of selected tax returns are displayed above the list of returns.
   

   Don't see the button in your MYOB Practice page? Check if your practice has any Access Management restrictions.

4. Click File. The File with IR confirmation dialog window appears.
   

5. Click File.

   A message confirming that the returns were sent is displayed at the top of the page. The returns won't be filed or rejected until IR has finished processing the returns.
   When you reload or return to the page, any returns that have finished being sent are cleared from the list.
   The returns you selected go through the bulk sending process one at a time. So if you selected many returns to bulk send, they may not all have finished being sent yet when you refresh.
   After IR has processed the returns, the returns will have either a Filed or Rejected status. You can select the Filed or Rejected status tabs above the Compliance list to display only the returns with that status. You can also see more details about the filing status when you open individual returns.
   

   The filed data is also used to update Data reconciliation, including income tax, assessments and transfers. Also in Data reconciliation: 

   • when you file an IR3 or IR3NR with an attached Student loan (SLS) or Working for families (WFF) schedule:

     • a tax return assessment transaction will be created for the corresponding tax type and under the corresponding period

     • for transfers in, if any filed tax return has a transfer out targeting the corresponding tax type and under the corresponding period, a corresponding transfer in transaction will be created.

   • when you file an IR526 for Tax credits (REB), the transactions created will include tax return assessments, refunds and transfers out.

To file a tax return

1. Open the client's Tax return page and click Client approved and signed on the top-right of the page. The status of the tax return changes to Ready to file and the File with IR button appears.

2. Click File with IR.
   

   Don't see the button in your MYOB Practice page? Check if your practice has any Access Management restrictions.

   After IR has processed the returns, the returns will have either a Filed or Rejected status. You can select the Filed or Rejected status tabs above the Compliance list to display only the returns with that status. You can also see more details about the filing status when you open individual returns.
   

   The filing data is also used to update Data reconciliation, including income tax, assessments and transfers. Also in Data reconciliation: 

   • when you file an IR3 or IR3NR with an attached Student loan (SLS) or Working for families (WFF) schedule:

     • a tax return assessment transaction will be created for the corresponding tax type and under the corresponding period

     • for transfers in, if any filed tax return has a transfer out targeting the corresponding tax type and under the corresponding period, a corresponding transfer in transaction will be created.

   • when you file an IR526 for Tax credits (REB), the transactions created will include tax return assessments, refunds and transfers out

We can't file your return with Inland Revenue because the myIR credentials are no longer correct

1. On the error message, click Renew myIR credentials. The Agency details page appears.
2. Click Renew myIR credentials on the top right of the page. The login page of the myIR website appears.
   
3. Enter your login details and click Login. The Agency details page appears.