Known issue 2020.5.4: Object reference error when creating a new entitlement adjustment

https://help.myob.com/wiki/x/-wANB

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We've fixed this issue in Advanced People versions 2020.8 and 2020.5.6

When trying to create a new entitlement adjustment, you might get the following error:

"Object Reference not set to an instance of an object."

What causes the error?

The error occurs if you haven't enabled the subaccounts feature.

Workaround

You can contact MYOB support and mention this reference number: CE00015114. We'll give you a customisation package that lets you work around the issue.

Give us a call on:

(Australia) 1800 836 226
(New Zealand) 0800 696 239

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Known issue 2020.5.4: Object reference error when creating a new entitlement adjustment

What causes the error?

Workaround