AE/AO Client Accounting KB73400898 hotfix (Australia & New Zealand)

We've addressed the issue where the report formats were missing section headers and section totals after installing 5.4.41 update.

Some examples are: 

• The heading and sub total for Current Assets are not appearing.
• The total for the Provisions note is not appearing.
• The Cost of Good Sold sub total is not longer appearing.

• You must have MYOB AE/AO version 5.4.41.43 installed. To check your current version, click Help > About.
  Ensure you have administrator access to the server where MYOB AE/AO is installed.
• Ensure all users are logged out of MYOB AE/AO.

1. Go to my.MYOB and download the MYOB_AEAO_5.4.41_ANZ_Hotfix_KB73400898 file to your server location where you installed MYOB AE/AO.
2. Double-click the executable to start the installation.
3. In the Welcome to the InstallShield Wizard window, click Next.
4. Select I accept the terms in the licence agreement. Click Next.
   
   

   

5. In Ready to install window, click Install to start the installation.
   

   

6. On the Install Completed window, click Finish.
   

   

1. Log in to the workstation as an administrator.
2. Navigate to the setup.exe file on your server or computer where the server installation was performed:
   • AE: \MYOBAE\AESQL\WorkstationInstall\setup.exe
   • AO: \MYOBAO\AOSQL\WorkstationInstall\setup.exe
   • Series 6/8: \Centralclient\setup.exe
3. Double-click setup.exe.
4. In the Software licence agreement window:
   • Select I have read and accept the licence agreement
   • Click Next.
5. In the Ready to Install window click Install Now. The Installation Progress window opens.

6. On completion, the Installation Complete window opens.

7. Click Finish. The workstation installation is complete

If you receive an “Open file security” warning message when opening MYOB Accountants Enterprise on a workstation, click Run or OK.

1. Press and hold the Windows button and press R on your keyboard. The Run window opens.

2. In the Open field type S:\MYOB\Setup and click OK, where S: is the MYOB installed location.

   

   Not sure where the installed location is?

   Go to Help > About MYOB Contacts > Application details > Installed Location.

3. Double-click setup.exe. The installation wizard window appears.

4. Follow the prompts. Once the workstation setup has completed, the Setup Complete window appears.
5. Select the option "No, I will restart my computer later" and click Finish. The windows desktop appears.
   You have successfully run a Workstation Setup updating all MYOB Accountants Enterprise Release files in your workstation. If you experience the error "Ceedata error: can't open S:\Data\MYOB\cds.dir" refer to Error: "Ceedata error: can't open S:\Data\MYOB\cds.dir""

1. Log in to the terminal server console.
2. Open Control Panel > Classic View.
3. Click Install Application on Terminal Server.
4. Click Add New Programs.
5. Navigate to the setup.exe file on your server or computer where the server installation was performed:
   
   • AE: \MYOBAE\AESQL\WorkstationInstall\setup.exe
   • AO: \MYOBAO\AOSQL\WorkstationInstall\setup.exe.
   • Series 6/8: \Centralclient\setup.exe
6. Double-click setup.exe.
7. In the Software licence agreement window, select I have read and accept the licence agreement and click Next.
8. In the Ready to Install window, click Install Now.

9. The Installation Progress window opens.

10. On completion, the Installation Complete window opens.

11. Click Finish. The workstation installation is complete.

12. Reboot the terminal server.

1. On your server or workstation, go to the Central\Deploy folder.

   Default server deploy folders:
   (AE) C:\MYOBAE\AESQL\Central\Deploy
   (AO) C:\MYOBAO\AOSQL\Central\Deploy
   (AE Framework) C:\Program Files (x86)\MYOB\CENTRAL\Deploy

1. Find the MYOB.Reporter.Engine.Evaluator.Reporter.dll file in the Deploy folder
2. Check that the date is 24/11/2021.