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  • Work with previously uploaded files

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AccountRight Plus and Premier, Australia only

You can view details of contributions that have been previously uploaded to the super portal.

To check the status of payments
  1. View the Historic contributions page. (Click the Navigation button and select Contribution History.)
  2. The page lists the contribution files that have been uploaded, who uploaded them and the number of employee contributions that were included in the file.
  3. The Status column shows the processing stage of the information submitted:

     xReady for processingThe employer and employees in the contribution file have been matched with records in the super portal. There may still be some validation issues to address.
     xConfirmed and sentThe contributions have been submitted successfully and will be processed.
     xData matching exceptionThe employer or employees in the contribution file couldn't be matched with records already in the super portal. You need to fix these issues.
     xInvalid formatA file was uploaded that couldn't be read. It may be a file that doesn't meet the portal's requirements, or is saved in a format that isn't supported. The file you upload must be a comma-separated text file.
  4. The Issues column shows whether there are any problems with the information that you've submitted. To correct the issues, click the grid icon in the Actions column, and then address the fields that have a red border.