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MYOB's super portal accepts contribution files created in MYOB AccountRight, MYOB AccountEdge, MYOB Essentials, MYOB EXO and MYOB PowerPay.

However, you need to make sure that the information in your MYOB software is complete and accurate. Here are some things to check before you upload your first contribution file to the portal:

  • Ensure your ABN is in the file. (In AccountRight, go to the Setup menu and choose Company Information.)
  • Ensure each super fund you've set up has a USI specified for it. (To check your list of funds in AccountRight, go to the Lists menu and choose Superannuation Funds.)
  • Ensure each employee in your company file:
    • has a Tax File Number
    • has been linked to a super fund
    • has a member number
    • has a complete address entered. Note that:
      • the Country field must contain the code AU, not Australia.
      • the State field must be either ACT, NSW, QLD, TAS, NT, SA, VIC, WA or AAT.
    • name meets the format required for the super portal:
      • multi-word names must be separated by a single space
      • don't enter a space after "Mc" or "Mac"
      • don't enter a space before or after a hyphen
    • phone number contains digits only, and is no more than 10 digits in length.