You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 41 Next »


 

 

Close

How satisfied are you with our online help?*

Just these help pages, not phone support or the product itself

0
1
2
3
4
5
Very dissatisfied
Very satisfied

Why did you give this rating?

Anything else you want to tell us about the help?

Do you need to complete this task?

When you purchase AccountRight online or register a POSA card, you’ll be able to set up bank feeds for your company file. So if you’ve already set up your bank feeds, you can skip this section (unless you want to set up additional feeds).

You can use the bank feeds feature to:

  • easily compare your bank account and credit card transactions with those recorded in AccountRight
  • automatically check for and match transactions that correlate with the bank feed information
  • pre-clear matched transactions to speed up your bank reconciliation.

To set up a bank feed, you need to be the online owner. This is typically the person who set up your AccountRight subscription. You'll also need:

  • internet access
  • your bank account or credit card details, exactly as they appear on your statement information.

 

To set up a bank feed
  1. Start AccountRight.
  2. Go to the Banking command centre and click Bank Feeds. If:
    • this is your first bank feed, the Manage Bank Accounts window appears. Click Get Started with Bank Feeds.
    • you are already working with bank feeds, the Bank Feeds window appears. Click Manage Bank Accounts.
  3. When the Manage Bank Accounts window appears, click Add or remove a bank account. An internet browser window opens and the my.MYOB Log In page appears.

  4. Log in with your my.MYOB login details.

  5. Follow the onscreen instructions.

    Completing the application via your online banking site
    Some banks provide the option to continue the bank feed application via their online banking site. If you're given this option when following the onscreen instructions, you'll be provided an 8-digit code and directed to log into your banking site to complete the application. Refer to the table below for details. Alternatively, continue to step 6 to print the MYOB authority form.

    If usingComplete these steps

    Commonwealth Bank Netbank

    (Commonwealth Bank CommBiz is not supported)

    1. Log in to Netbank.
    2. Follow the onscreen prompts.
    3. When prompted, enter your 8-digit code and submit your application.
    ASB Fastnet Classic (NZ)
    1. Log in to ASB Fastnet Classic.
    2. Go to My Settings > Accounting Set Up.
    3. Follow the onscreen prompts.
    4. When prompted, enter your 8-digit code and submit your application.
    ASB Fastnet Business (NZ)
    1. Log in to ASB Fastnet Business (you need to be an Administrator of your organisation's FastNet Business account)
    2. Go to Administration > Client tab > Accounting Set Up.
    3. Follow the onscreen prompts.
    4. When prompted, enter your 8-digit code and submit your application.
    ANZ (AU)
    1. Log in to ANZ internet banking.
    2. Go to Accounts > View Accounts.
    3. Follow the onscreen prompts.
    4. When prompted, enter your 8-digit code and submit your application. 
    ANZ (NZ)
    1. Log in to ANZ internet banking.
    2. Go to Your Settings > Connect to an accounting provider.
    3. Follow the onscreen prompts.
    4. When prompted, enter your 8-digit code and submit your application. 

    After the application is authorised, you need to associate an account for the bank feed.



    If you're not completing the application via your online banking site

  6. On the Print the MYOB authority form page:
    1. Click Print Form. The authority form and cover sheet appear. A copy of the authority form is also sent to you by email.
    2. Print the form.
    3. Read the cover sheet and check your account details.
    4. Sign the form and mail it to the address on the form.
  7. Click Done. The My Products page appears. This shows details about your AccountRight subscription and online services. The Bank Feeds section is updated with the details of the bank feed you have just applied for.
  8. If you want to:
    • apply for another bank feed, click Add more bank accounts or Add more credit cards and continue from step 5.
    • return to AccountRight, close the internet browser.

What next? To complete your bank feed setup, associate an account from the Accounts List.

To associate an account for a bank feed

To complete setting up a bank feed, you need to associate an account from the Accounts List to it. This is the account that the bank feed will be compared to.

  1. Open AccountRight and go to the Banking command centre.
  2. Click Bank Feeds. The Bank Feeds window appears.
  3. Click Manage Bank Accounts. The Manage Bank Accounts window appears. This window shows the status of your bank feeds applications so you can follow their progress.
  4. Click Check/update status. The bank feeds Log In window appears.
  5. Enter your my.MYOB log in details and click OK.
  6. The Manage Bank Accounts window reappears. This window shows all the bank feeds you have set up and their status. This is where you associate a feed with an AccountRight account.
  7. Select an account from the list in the Associated Account column. This will be the account that the bank feed will be compared to:
  8. Click Use Account. The account is associated with the bank feed.
  9. Click OK. The Banking command centre reappears.

What happens next? We’ll notify you by email when your bank feed is ready, and you can also check the status by clicking Check/update status in the Manage Bank Accounts window. This may take a couple of weeks.

When your bank feed is ready, you’ll be able to download transactions into your company file. To start working with bank feeds, see Approving a bank feed.

Note that the first bank feed you receive will have transactions dated from when your bank feed was approved. Any transactions that occurred while you were waiting for the bank feed to be set up won’t be included. If you want to import and reconcile transactions dated before your feed approval date, you can use the Get Statement feature. To learn how to do this, see To reconcile by importing a bank statement

To reprint an authority form
  1. Start AccountRight.
  2. Go to the  Setup  menu >  Manage Bank Accounts . The  Manage Bank Accounts  window appears.
  3. Click  Add or remove a bank account . An internet browser window opens and the my.MYOB  Log In  page appears.
  4. Log in with your my.MYOB login details. The  My Products  page appears, showing your bank feeds information.
  5. Select an account and click  Print authority form . The BankLink authority form and cover sheet appear.
  6. Print the form.
To check your bank feed status
  1. Start AccountRight.
  2. Go to the Setup menu > Manage Bank Accounts. The Manage Bank Accounts window appears.
  3. Click Add or remove a bank account. An internet browser window opens and the my.MYOB Log In page appears.
  4. Log in with your my.MYOB login details. The My Products page appears, showing your bank feeds information. This includes your account details, the status of your bank feeds and any actions you may take for the selected account.

The following table lists the statuses of bank feeds and the actions you may need to take:

For this status......do thisSee
BankLink awaiting formIf you haven’t already done so, print, complete, sign and witness the authority form and post it to the address on the form. Note that it can take up to two weeks to set up a bank feed connection to your bank.To reprint an authority form
  • Processing
  • BankLink processing
  • Awaiting bank
Check your bank feed application status again later.To check your bank feed status
  • Account not supported
  • Account closed
  • Cancelled
  • Invalid account name
  • Invalid account number
  1. Delete the bank feed account in AccountRight.
  2. Apply for bank feeds for a different account.

For a list of supported banks and accounts, see myob.com.au/arlive/banks (Australia) or myob.co.nz/arlive/banks (New Zealand)

If your bank feed application was rejected because of invalid account details, you cannot simply repost a corrected authority form; you must reapply for a new bank feed with the correct account details.

Bank requires signatureVisit your bank and supply them with a signature matching the signature on the authority form. 
New signature required

If the person who signed the authority form was:

  • not the account signatory, reprint the authority form and post it to the address on the form, with the correct signature
  • the account signatory, visit your bank and supply them with a signature for this person.
To reprint an authority form
  • Signature required
  • Witness required
Reprint, sign and witness the authority form and post to the address on the form.To reprint an authority form
Rejected by bankEmail MYOB at bankfeeds@myob.com for more information. 
Bank feed ready
  • If you haven’t already done so, associate an account in AccountRight with your bank feed.
  • Start working with bank feeds.