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You can view the details and status of contribution files that have been uploaded to the super portal using the Historic contributions page.

To check the status of payments
  1. Click the navigation button and select Contribution History or Contribution.
     
  2. The page lists the contribution files that have been uploaded, who uploaded them and the number of employee contributions that were included in the file.
  3. The Status column shows the processing stage of the information submitted:

    IconNameDescription
    Ready for processingThe employer and employees in the contribution file have been matched with records in the super portal. There may still be some validation issues to address.
    Saved and heldThe batch of contributions has been validated and saved (but not submitted). The details can't be edited, but you can review and submit the contribution file by clicking the grid icon .
    Confirmed and sentThe contributions have been submitted successfully and will be (or have been) processed.
    Data matching exceptionThe employer or employees in the contribution file couldn't be matched with records already in the super portal. You need to fix these issues (see the steps below).
    Invalid formatA file was uploaded that couldn't be read. It may be a file that is saved in a format that isn't supported. The file you upload must be a comma-separated text file.
  4. If the Issues column shows there are problems with the information you've submitted:
    1. Click the grid icon in the Actions column.
    2. For each employee that's listed, click into the sections that indicate an error exists. 
    3. Click in the fields that have a red border to see a description of the issue with the information.
    4. Fix all the issues and then click Next
    5. In the Review step, fix any other issues that are identified (look for the alert icon ), and then click Next. 
    6. You can now save or submit the contributions.