Run the Item List [Summary] report for the applicable items.

1. Go to the Reports menu and choose Index to Reports.
2. Click the Inventory tab.
3. Click the Item List [Summary] report (under the Items sub-heading) then click Advanced.
4. At the Items field, select the items you want included in the report.
5. Select the option Include Zero Quantities.
6. Click Run Report.

Compare the quantity of the items from the Items List [Summary] report, with those of the transaction. You will see that the quantity of the item on the transaction will exceed that of the report.

For instance, Clearwater Pty Ltd wants to return the 7 glasses they physically have in stock. When they try to record the purchase debit note (a negative purchase), a negative inventory alert is given.

The example below shows the Items List [Summary] report filtered for the glasses.

Comparing the purchase debit note (shown below) with the Items List [Summary] report, you can see that if the debit note of 7 glasses was recorded, the quantity of glasses would drop to negative 1, and AccountRight prevented the purchase debit note from being recorded.

From the comparison, we know that the quantity of the glasses needs to be increased by 1 to complete the transaction.

An inventory adjustment is used to increase the quantity of the items. From our example above, we'll increase the quantity by 1 and leave the unit cost and amount as is.

Finally, you'll enter the account you want to assign the adjustment amount to. This account is usually a cost of sales or inventory adjustment account.