Page tree

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 14 Next »


 

 

Close

How satisfied are you with our online help?*

Just these help pages, not phone support or the product itself

0
1
2
3
4
5
Very dissatisfied
Very satisfied

Why did you give this rating?

Anything else you want to tell us about the help?

Want to delete old transactions from your print or email queue? The same procedure applies for removing all the transaction that you can print or email. This includes pay slips, customer statements, invoices and purchase orders.

If you've only got a few transactions to remove, open each transaction and change the Delivery Status to Already Printed or Sent.


If you have many transactions to remove, follow one of the procedures below.

To remove a batch of transactions from the email queue
  1. Disconnect your computer from the internet.
  2. Open the batch email window for the type of transaction you want to send. For example, the Print/Email Payslips, Print/Email Invoices or Print/Email Statements windows.
  3. Select the To Be Emailed tab.
     
  4. Select all the emails you want to remove and click Send Email. Without an internet connection, it will move them to the outbox in Microsoft Outlook.
  5. Open Microsoft Outlook and delete the emails from the outbox.
  6. Reconnect to the internet.
To remove a batch of transactions from the print queue
  1. Turn off your printer.
  2. Open the batch print window for the type of transaction you want to print. For example, the Print/Email Payslips, Print/Email Invoices or Print/Email Statements windows.
  3. Select the To Be Printed tab.
     
  4. Select all the emails you want to remove and click Print.
  5. Select the printer you turned off click Print.
  6. Open the print queue (double-click the printer icon  in your computer's system tray, near the clock).
  7. Select the items in the print queue which are the transactions from AccountRight. You can select multiple items by clicking the first item then holding down the SHIFT key then selecting the last item.
  8. Right-click the selected items and choose Cancel.
  9. Click Yes to the confirmation message.
  10. Turn your printer back on.