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https://help.myob.com/wiki/x/2K0HAQ
ANSWER ID:511
If an employee has been set up with no Normal Hours, their annual leave won't calculate and their holiday pay will remain the same.
For more information on Normal Hours, see Leave Details - Normal hours per day/week.
To ensure annual leave updates correctly, check the employee's Next Holiday Anniversary Date then check their annual leave setup.
First, make sure the employee's Next Holiday Anniversary Date is on or after their Start Date.
To do this:
- Go to the Maintenance command centre and click Maintain Employees.
- Select the applicable employee.
- Click the Employment Details tab and check the Start Date.
- Click the Leave Details tab and check the Next Holiday Anniversary Date. This date must be on or after the Start Date.
Next, make sure the employee's annual leave entitlement has been set up correctly.
To do this:
- Go to the Maintenance command centre and click Maintain Employees.
- Select the applicable employee.
- Click the Leave Details tab.
- Ensure you've entered the employee's Normal Days/Week and Normal Hours per week. This ensures Payroll will automatically calculate the employee's annual leave entitlement.
Example
Ella works 5 days per week and 8 hours per day = 40 hours per week.
This means Ella is entitled to 4 weeks annual leave per annum = 160 hours per year.
Holiday pay will accrue throughout the year at 8% (4 weeks) and at the employee's Holiday Anniversary Date, the Holiday Pay will roll down into Annual Leave.
If the anniversary has already been rolled
You'll need to restore a backup from before the anniversary was rolled, then checking the employee's annual leave entitlement (see above), then rolling the anniversary again.
If this isn't possible you'll need to adjust the leave manually. See Fixing holiday pay paid in error for more information on recalculating your leave manually.
If you need help with this, call our Support Team on 0508 32 82 83.