Error: "ClientFrameWork error" when Updating Report Definitions

This support note applies to:

• AO Practice Manager (NZ)
• AO Workpapers (AU)
• AO Statutory Reporter (AU)
• AE Workpapers (AU)
• AE Statutory Reporter (AU)
• AE Practice Manager (AU)

In MYOB Accountants Enterprise (AE) you may experience a "ClientFrameWork error" when clicking Update Report Definitions from within Maintenance > Client Accounting > Practice Report Settings.

To resolve this error, close and log out of MYOB AE then, right-click the MYOB AE icon and select Run as administrator and enter your login credentials. Once you are logged into AE, you can now navigate to the Practice Report Settings and successfully complete the Update Report Definitions process.