Known issue: Leave accrual not rolling over correctly

https://help.myob.com/wiki/x/GofeAw

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We've resolved this issue in Advanced People version 2020.5.6, but will require historical manual data review as per the attached documentation. We'll let you know if your site has been affected.

We've identified an issue where leave accrual doesn't roll over correctly, which could stop leave entitlement from accumulating.

What causes the issue

The issue occurs when an employee:

has a pay adjusted
has an accrual entitlement roll over in the adjusted pay
has a cap on their entitlement accrual amount per entitlement period.

Fixing the issue

You need to review your historical data and manually move some entitlements. There's four tasks in this process, so make sure you do the following procedures in order.

Will they need to do this for each employee that has been affected by the issue?

1. Identify the three pays related to the adjustment

On the Manage Pays screen, find the adjusted pay.
In the Adjusted column of the pay, click Yes. The Related Pays window opens.
Make a note the pay run IDs of the connected Positive Adjustment and Negative Adjustment. Which pay run ID? They both have two: Original Pay and Related Pay.

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Known issue: Leave accrual not rolling over correctly

What causes the issue

Fixing the issue