Just these help pages, not phone support or the product itself
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Anything else you want to tell us about the help?
Working online requires the latest AccountRight version to be installed on all computers using your online file. If you're up to date but still experiencing an issue, check the status of our online services at status.myob.com
You can also check our solutions below.
Receiving a "Connection error" or "Unable to connect" message
If you've checked the obvious things, like your network cables, try also unplugging your modem and router and wait a minute before reconnecting them.
Receiving the message "AccountRight not responding"
This message can mean AccountRight is still working in the background (like recording a big transaction), but Windows thinks AccountRight has stopped working. These messages often go away if AccountRight is left to do its thing.