Just these help pages, not phone support or the product itself
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You can email—or preview and print—a customer return (sometimes called a credit note or adjustment note) immediately after you create it, or later on. If you've already emailed a return, follow the same steps to email it again.
A return is essentially a negative invoice, so you can email them the same way as any other invoice. In the same was as emailed invoices, the email will include a link to a viewable online version of the return which your customer can view online, print or download as a PDF.
Here's an example - notice it's identified as an Adjustment note: