Getting help and support

https://help.myob.com/wiki/x/wZtqAg

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Just these help pages, not phone support or the product itself

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Why did you give this rating?

It's hard to find information

Instructions are hard to follow

Content isn't detailed enough

It doesn't fix my software problems

Anything else you want to tell us about the help?

To access help in MYOB

At the top right of any MYOB page, click the question mark to open the help panel.

You'll see info relating to the MYOB page you're on, without having to leave your software. Depending on the page, you might also see some frequently asked questions or links to more detailed help topics.

Is there a user manual?

MYOB is fully online software, so the help is also online within your software. No need to go searching for the relevant information in a user guide – information relevant to the page of MYOB that you're on is right there and always current (unlike a printed user manual).

Keep track of what's new in MYOB Business – visit (and bookmark) the MYOB Business release notes.

What if I need more help?

Ask MOCA, our virtual assistant	Click the chat bubble at the bottom of any help page and ask MOCA your question.
Community Forum	View topics and discuss your questions with other users of MYOB. Join the discussion.
Live Chat	Head to the Contact Us page of the MYOB website and click the chat button at the bottom of the page to start a live chat session with our support team. Can't see the chat button? If you're using an ad blocker on your web browser, this might be stopping the chat button appearing. Otherwise it probably means our chat team are swamped and can't start any new chats. Try again later, submit a support request, or call us.
Submit a support request	If you have access to My Account, log in at myaccount.myob.com and click Contact support.
Contact support	Visit the Contact us page of the MYOB website for contact details.

Related topics

Welcome to MYOB Business

The Dashboard

MYOB Business release notes

Page tree

To access help in MYOB

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